Privacy Policy
Collecting Your Personal Data
At Klavien, we collect certain information when you visit our site or make a purchase. This includes data about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse, we also track the pages you view, how you arrived at our site, and your interactions with us. We refer to this data as "Device Information."
How We Collect Device Information:
- Cookies: Small data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
- Log Files: Track actions on our site, recording data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record how you navigate our site.
When you make a purchase from us, we also collect certain information such as your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."
In this policy, "Personal Information" includes both Device Information and Order Information.
Using Your Personal Information:
We use Order Information primarily to fulfill orders placed on the Site, process your payment, arrange for shipping, and provide invoices or order confirmations. Additionally, we use it to:
- Communicate with you.
- Screen for potential risks or fraud.
- Provide you with information or advertising relating to our products or services based on your preferences.
Device Information helps us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimize our Site (like generating analytics about how our customers interact with the Site and evaluating the success of our marketing campaigns).
Sharing Your Personal Information:
We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify for our online store. Discover how Shopify uses your Personal Information: Shopify Privacy Policy. We also use Google Analytics to understand how our customers use the Site. Learn more about how Google uses your Personal Information: Google Privacy Policy. Opt-out of Google Analytics: Google Analytics Opt-Out.
Your Personal Information may also be shared to comply with laws, respond to lawful requests, or to protect our rights.
Behavioral Advertising:
We use your Personal Information for targeted advertising, which you can learn more about at Network Advertising Initiative. Opt-out of targeted advertising:
Alternatively, visit About Ads Info.
Do Not Track:
Our site does not alter its data collection and use practices when a Do Not Track signal from your browser is detected.
Your Rights:
If you are in Europe, you have the right to access, correct, update, or delete your personal data. To do this, please contact us using the details below. Your data may be transferred outside Europe, including to Canada and the US.
Data Retention:
We retain your Order Information unless and until you ask us to delete it.
Changes to This Policy:
We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us:
For more information about our privacy policy, questions, or complaints, please contact us at:
Company: Performance Max Media s.r.o.
Company number: 21242453
Address: Jižní 364, 270 01 Kněževes u Rakovníka, Czechia
Email: support@klavien.com
Phone: +420 705 123 223
Opening hours (GMT+01:00 Prague):
Monday - Friday: 08:00 - 17:00
Saturday and Sunday: 10:00 - 16:00